Your Most Asked Questions

Planning your stay with us can be an exciting one. Here are a few of our most asked questions to help you better prepare for your stay.

What are the check-in and check-out times?

Our check-in is at 3 PM, and check-out is at 11 AM across all our properties.

How do I get to your properties?

If you are a resident, you are welcome to drive and park your vehicle at our properties. If you are travelling from abroad, we are happy to arrange an airport transfer.

Are your properties child-friendly?

All our properties welcome children. Children 12 years and above are charged the adult rate. Children under 18 years of age must always be accompanied by an adult.

What is your policy on pets?

We unfortunately do not accommodate any pets at our properties.

Do you offer non-smoking rooms?

None of our properties allow smoking in the rooms.

Do all your properties offer free WiFi?

Yes, we offer free WiFi in all our properties.

Do you cater to various dietary preferences?

Yes, we cater to all dietary requirements across all our properties. Please let us know of any allergies prior to arrival. Our food is not Halal certified, but we are very conscious of our guests’ dietary requirements and do not mix cookware.

Are your properties inclusive and disability friendly?

We do our best to accommodate all our guests and ensure that they are supported with the best available resources. For wheelchair users, we have limited wheelchair access in certain properties. Please let us know your requirements when making the booking.

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